The KNOX was officially announced at Mobile World Congress in February but the service was pre-loaded only after the launch of Galaxy Note 3.
One of the major reasons attributed to a lukewarm response is Samsung’s limited experience in serving the business community. “Samsung never really had a service business. It’s pretty much a device-oriented business,” said one of WSJ’s source.
However, the company won’t abandon its plans to get enterprise customers and will invest its resources accordingly, with expectations of “large scale success in 2014.” So let us see how it goes.
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