Microsoft is offering a free first-party game to some Xbox One users affected by hardware problems. Microsoft said in a statement, "While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."advertisement
A digital copy of the selectable games -- you'd receive one copy of Forza Motorsport 5, Dead Rising 3, Ryse: Son of Rome, or Zoo Tycoon -- will still play on a machine with a malfunctioning disc drive, of course. In addition, Microsoft is replacing hardware at a faster rate than usual with its advance exchange program; Microsoft is sending replacement units before users mail out their faulty machines for repair.
If you're having troubles with your Xbox One, consult the Xbox One Problems wiki page, or call 1-800-4-MYXBOX for support.
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